Computer Safety

Stay safe online and keep your computer running at its best!*

General Tips

Since most GDL patrons use Windows-based computers, these tips are mostly aimed at that operating system. Mac Computers tend to be more secure and require less maintenance than Windows computers.

  1. Keep things simple. Only install programs that you really use. After owning your computer a while, uninstall programs that you don't use frequently. For our patrons, this usually includes items like Microsoft Works and much of the trial-software that companies load on computers.
  2. Avoid "free" toolbars. You will occasionally find that software programs will offer to install a "helpful" Yahoo!, Google, or some other company's companion toolbar that shows up in your web browser. Uninstall these using your Control Panel in Windows. They tend to clutter your computer and may even pose security risks.
  3. Type web addresses CAREFULLY. A web address that is misspelled can take you to rather nasty or dangerous sites on the Internet. If you don't know the web address for sure, type it into an Internet search engine (Google, Yahoo!, MSN, etc.).
  4. Have at least TWO e-mail addresses. Use one e-mail address for personal/business communication with people. Use the other one when you shop online, take surveys, sign up for contests, etc. This second e-mail address should NOT have your name on it anywhere. Use your initials when signing up for this second account.
  5. STOP forwarding jokes, funny screen savers, slide shows, etc. to all the people in your address book. If something so incredibly valuable that you MUST share it, be sure to delete as much of the text from the forwarded e-mail as possible.
  6. Be careful opening e-mail attachments. If you don't recognize the sender's e-mail address and you're not expecting an attached file, then don't open the attachement. If you want to share photos and other files, there are better (and more secure) alternatives than e-mail.
  7. Turn your computer OFF when you're not using it. The only reason to keep your computer on is if you're using it on and off throughout the day. When you go to bed at night, shut the computer down. It's not only energy-efficient, but nobody can hack into your computer when it's off.
  8. BACK UP YOUR FILES. All human beings are awful at this; however, it only takes one catastrophic computer crash for you to learn the value of backups. Remember: Most software is easy to re-install, but your data is REALLY costly to recover. Backup your data files to a large-capacity USB flash drive and store them in a safe place. You may also consider using an online backup solution.
  9. Keep your computer clean. Wipe down the keyboard and mouse with a disinfectant wipe at least once a week, if not every day. Monitors should be cleaned according to manufacturer's instructions (usually just a barely water-dampened microfiber cloth will do the trick). Keep desktop units off of the floor to keep them from collecting dust. Blow out dust and debris from keyboards with compressed air.
  10. Keep magnets away from your computer. If you have a magnetic name badge or other item that is magnetic, do NOT put it near your computer...ever.

Websites

  • Anti-Phishing Phil
    This is a website that teaches you how to spot Phishing schemes. Phishing is a method used to get information from people by posing as a ligitimate source (like a bank or credit card company).
  • Keeping Your Kids Safe Online - From CNet.com
    A guide developed by CNet to help educate parents and caregivers about safety on the Internet.
  • StaySafeOnline.org
    Stay Safe Online provides free and non-technical cyber security and safety resources to the public, so consumers, small businesses and educators have the know how to avoid cyber crime.
  • Smart Computing in Plain English Magazine - View the holdings @ the Library
    A great plain-english resource for fixing common problems with your computer, learning about technology, product reviews, tips for using software, and much more!
  • PC Magazine - View the holdings @ the Library
    A great resource for people who want to learn about how to use technology, hardware and software reviews, and tips for using your computer and the Internet. This magazine uses a little bit of technical jargon, but it is still fairly understandable to the average user.
  • PC World Magazine - View the holdings @ the Library
    Similar to PC Magazine, this is a great resource for product reviews, software tips, etc.

Software Tools

  • AVG Anti-virus
    Free for personal use, AVG provides great protection for your Windows-based computer.
  • Avast Anti-virus
    Another great anti-virus software package that is available for free for personal use on your Windows-based computer.
  • Ad-Aware Spyware Removal Software
    This software is free to use on your Windows-based computer to detect and remove spyware applications that may be installed on your computer.
  • Spybot Search and Destroy
    This software detects and removes spyware, a kind of threat not yet covered by common anti-virus applications. Spyware silently tracks your surfing behaviour to create a marketing profile for you that is transmitted without your knowledge to the compilers and sold to advertising companies.
  • Clean up your PC with CCleaner
    This utility offers a way to clean your PC, including waste from Windows, the Internet, Microsoft applications and many third-party applications. This program is great to run every 6-8 months to help keep your computer clean.
  • Firefox Web Browser - Books about Firefox @ the Library
    This is a free web browser that you can download for your Windows, Mac OS, or Linux-based computer. It offers great features and security.
  • OpenOffice.org - Books about OpenOffice @ the Library
    Need a good office suite of applications (Word Processor, Spreadsheet, etc.) that is compatible with Microsoft office? Try OpenOffice.org. It's free, full-featured and can read/write Microsoft Office files.
  • Graphic/Photo Software: The Gimp - Books about the GIMP @ the Library
    The GIMP is a powerful, free, and open-source program that you can use to create graphics and edit photos. It is available for Windows, Mac, and Linux.
  • Ubuntu Linux - Books about Ubuntu @ the Library
    Ubuntu Linux is a free operating system that you can download (or order a CD for free on their website) and install on your computer. You can even try this operating system BEFORE you install it!

*Disclaimer: Computer safety is like medical diagnosis and treatment-- it's complex and may not work 100% of the time. These guidelines, website links, and software tools are provided for use at your own discretion. The Library does is not responsible for any damage caused by these tips, websites, or software. The Library does NOT offer technical support for patron computers.